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What our customers have to say!

Please see the feedback from our customers below, or leave feedback of your own at the bottom of this page.

From : Mrs. L. Angell, Stevenage
Date :
Subject : Thank You
"Thank you to all the staff at the Hotel as my evening & meal were absolutely perfect. My family brought me for my 60th birthday and what a wonderful time we all had! Service and food were top class and we will be recommending The Broadway to all our friends"

From : Danusia, Letchworth
Date :
Subject : feedback
"Thank you for making my parents' Wedding Anniversary lunch so memorable. Everybody worked so hard to make it such a special afternoon. The room looked lovely, the food was delicious and all the staff so helpful, friendly and above all patient. With best wishes and gratitude"

From : Mr & Mrs Dell, Shefford
Date :
Subject : Positive Feedback
"Great value for money, pleasant and friendly atmosphere and the best Carvery for miles!"

From : Rob & Jane Webb, Hitchin
Date :
Subject : Elvis Night
"We came for your Elvis Night with friends last Thursday and had the time of our lives! He was amazing and had the whole restaurant cheering and up dancing by the end of the evening. The food was delicious as always and I think the staff enjoyed themselves as much as we did! We're definitely coming back for his next appearance on 4th July!"

From : Mr & Mrs Payne, Baldock
Date :
Subject : Mothers Day
"We are writing to thank you once again for making Mother's Day so special for our whole family. All 18 of us that you managed to fit into the Ballroom at such short notice! The service was impeccable given that you were so busy. The roast dinner was generous and all courses were absolutely delicious, especially the Raspberry Cheesecake and warm Chocolate Brownie. We'll definitely be back next year and promise to book in advance."

From : Karen & Dave (8th September 2007)
Date :
Subject : WEDDING FEEDBACK:
"Thank you so much for all you help and co-ordination of our Wedding Day. Your staff were outstanding and gave both us and our guests first class service and an absolutely fantastic reception.
Please could you also pass on our sincere thanks to your Resident DJs; they were excellent and played just the right tunes!

All the food was wonderful and we have had so many good comments from our guests.
You were brilliant!"

From : Letchworth Howard Rotary Club
Date :
Subject : FUNCTION FEEDBACK:
"Thank you for the help and enthusiasm from your staff on our Darts Marathon Function. The evening was a great success, due in no small part to the help and support of your staff. They worked very hard and kept smiling ensuring that all participants had a thoroughly enjoyable time."

From : Dr T. Huxley, Chairman East Herts. FSB
Date :
Subject : Dinner
"I would just like to thankyou on behalf of the members and Committee of East Herts FSB for hosting our Passionate about Business Dinner and providing us with such a superb venue and delicious meal.

Could you specifically thank all your staff for their fantastic service, and especially to those who made a special effort to assist one of our disabled members by reserving parking space and carrying her plate to the table. (An example of fantastic customer service.)
Thanking you once again,
Regards

From : Mr & Mrs Frost, Darlington
Date :
Subject : Frequent visitors
"Being frequent visitors to this area, we are delighted to find such an excellent Hotel in a town centre location. No suggestions to improvements as all aspects of stay and comforts were met to a high standard"

From : J. Singleton, Bristol
Date :
Subject : Carvery/Accomodation
"My husband's company booked us in and we have found the staff to be lovely and caring especially to our 10 month old son. The Carvery is delicious and the bedrooms nice and clean"

Leave your own feedback

You are invited to leave your own feedback using this form - good or bad, we are keen to know about your visit and experience.

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• Letchworth, Herts, SG6 3NZ
• Telephone: 01462 480111
• Email: click here

Upcoming Events
View details of our delicious Carvery and New Menu on the Carvery and Restaurant page

Photo courtesy of d'Arenberg Wines

Latest Feedback
"Thank you to all the staff at the Hotel as my evening & meal were absolutely perfect. My family bro... Mrs. L. Angell, Stevenage,

View all feedback here