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What our customers have to say!

Please see the feedback from our customers below, or leave feedback of your own at the bottom of this page.

From : Amy & Scott Edwards
Date : October 2010
Subject : Civil Wedding & Reception
Thank you for all your help in making our special day run so smoothly. We all had a fantastic day and everybody thoroughly enjoyed themselves.

From : The Stereoscopic Society
Date : May 2010
Subject : Annual Convention
On behalf of the committee and members of the society, I want to express our sincere thanks for the careful attention to every detail of our requirements paid by all your staff at The Broadway Hotel.

The guests were very impressed with the quality of the food, the bedrooms and the friendliness of all the staff during their weekend stay.

Our Chairman, in his closing remarks, declared it the most successful convention we have held.

From : Lynne
Date : July 2011
Subject : Birthday Party
Thank you so much for making my party sooo special, you were a great help to me and nothing was too much trouble. Your staff were polite and again nothing was too much trouble for them you have a great team! The food was great!
I would not hesitate to recommend you to anyone.
Everyone had a great night and its all down to you and your team!
(...)
Once again I am truly grateful for all your help.

From : David Phillips, President
Date : July 2010
Subject : Trinity College Staff Coach Party
I would like to take this opportunity to thank you for the excellent dinner we had at your hotel yesterday.

We would certainly make use of your facilities again and will recommend you to others.

From : Simon & Karen
Date : February 2011
Subject : Valentines Day
I felt I had to contact you regarding the amazing service my girlfriend and I received on the 14th February.

From our arrival onwards we were treated courteously and efficiently by your friendly staff on what was an important date for us, and along with the brilliant friendly Soul Man and nice menu it prompted my girlfriend to comment that it was the best Valentines night she had ever had.

Thank you so much from the both of us.

From : Tony
Date : December 2011
Subject : Soul Man Festive Party Night
My staff and I had a great time again dancing to the Soul Man. Couldn't fault the night - superb.

Regards & Thanks.



From : A Rawson
Date : December 2011
Subject : Take That 2 Festive Party Night
We had our Christmas night out at the Broadway last night. The food was lovely, the staff were friendly and efficient and the band were great!
Would definitely come again.


From : Leisure Direct Organisers, Claire & Shirley
Date : December 2010
Subject : Christmas Party
Thank you to all the staff for our (Christmas) party last night. We had lots of very positive feedback and we know that much of that is down to the efficient, cheerful and helpful attitude of you all.

The ballroom and bar looked lovely and the candles created the perfect atmosphere, thank you all very much.

From : Paul Lawrence
Date : December 2010
Subject : New Years Eve Dinner
Thank you to all your staff for an excellent evening of service, food and entertainment. We have been to other more exclusive ?? venues over the festive season and none matched the service and hospitality that The Broadway provided. A Happy New Year to you all.

From : Lynne Horsley
Date : December 2010
Subject : Take That 2 Christmas Party Night
Thank you for making our Christmas Party on 20th December a great success. Your staff were excellent, very helpful and approachable. The whole evening was brilliant and all the girls really enjoyed it. We will definitely be interested in booking for next year.

I look forward to seeing you soon to arrange the details of my Birthday Party.

From : Tony Morgan
Date : December 2010
Subject : The Soulman Christmas Party Night
Last nights party with the Soulman was a real fun event.

The food was excellent, the staff polite, professional and cheerful. The Soulman singing had everyone up dancing from the off. I have organised many a works party and generally there is always something that you can pick on as not being quite right. This was definitely not the case at The Broadway, everything went without a hitch and all my staff commented that they had a brilliant night.

I would not hesitate to recommend others to book these parties in the future.

From : Victoria & Stuart Duncan
Date : August 2010
Subject : Ballroom Wedding Reception
We had our wedding reception here on the 28th August 2010, and we couldn't have picked a better place. No only was it great value for money, the ballroom looked beautiful and the staff were very helpful and not to mention very patient with me! We were able to come in and set up with no fuss, I was able to hang my dress in the honeymoon suite the night before, the service during dinner was great and the food was delicious! When we came down the next morning to collect a few bits, everything they thought we may want to keep was there waiting for us too. Thanks to the fantastic staff, the reception went very smoothly. I would highly recommend them.

From : Olive & Don Howes
Date : August 2010
Subject : Golden Wedding Anniversary Function
Many thanks for giving us such a lovely celebration of our Golden Wedding. The staff were first class and very helpful.

We had many comments saying how good the meals were.

From : Trinity College Staff Sports and Social Club
Date : 9th July 2011
Subject : Dinner
On behalf of our members I would like to take this opportunity in thanking you for the excellent dinner we had at your establishment last night. Everyone enjoyed it.

We will certainly be visiting you again.

From : Racheal & Graham King
Date : 2010, September
Subject : Wedding Reception
Thank you so much for providing such a great venue for our wedding and the great service to our guests. We know they all had a fabulous time and enjoyed the food and atmosphere.

Thanks for making our wedding planning as stress free as possible!

From : Danny & Tara
Date : 2010, May
Subject : Wedding Reception
Thanks for all your help back in May - It was the best day of our lives!

Merry Christmas & All the best for 2011.

From : Dr S. Williams, USA
Date : 02/01/2010
Subject : Thank-you for a pleasant stay.
I wanted to let you know how grateful and appreciative I have been over recent years to be able to stay at a Hotel with such great staff.

From : Mr & Mrs Dell, Shefford
Date :
Subject : Positive Feedback
"Great value for money, pleasant and friendly atmosphere and the best Carvery for miles!"

From : Mr & Mrs Payne, Baldock
Date :
Subject : Mothers Day
"We are writing to thank you once again for making Mother's Day so special for our whole family. All 18 of us that you managed to fit into the Ballroom at such short notice! The service was impeccable given that you were so busy. The roast dinner was generous and all courses were absolutely delicious, especially the Raspberry Cheesecake and warm Chocolate Brownie. We'll definitely be back next year and promise to book in advance."

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• Letchworth, Herts, SG6 3NZ
• Telephone: 01462 480111
• Email: click here

• Open 24 hrs a day with a Night porter service from 11pm - 7am
• Carvery open 12am - 9pm (with a 2.30pm - 5pm kitchen break Mon-Fri)

Upcoming Events
View details of our delicious Carvery and New Menu on the Carvery and Restaurant page

Photo courtesy of d'Arenberg Wines

Latest Feedback
Thank you for all your help in making our special day run so smoothly. We all had a fantastic day a... Amy & Scott Edwards, October 2010

View all feedback here